How to Check Your Voicemail Messages on an iPhone

Last updated: July 1, 2017 - 11:02am EDT

New to using voicemail on your iPhone? Want to check your voicemail messages, but not sure where you can find them? If so, you’re in the right place. In today’s tutorial, we’ll show you how to check and reply to voicemail messages on your iOS device.

But first, let’s cover the steps for checking your voicemail messages.

To check voicemail on iPhone:

1. On your home screen, tap Phone.

Tap Phone on your home screen to access your device’s calling app.

Phone app icon

2. In the bottom right corner, tap Voicemail.

From the menu bar at the bottom of your screen, tap Voicemail.

Voicemail option on menu

3. On the next screen you’ll be able to see all of your messages. Tap one to listen to it.

Look through your voicemail messages and tap the one you’d like to listen to.

Voicemail messages screen

4. After listening to the message, you can tap Play to listen to it again or tap Delete to remove it from your inbox.

Tap the Play button to listen to a message again. Tap Delete if you’d like to erase it from your inbox.

Play Voicemail button and Delete Voicemail button

Those are all the steps to checking your voicemail messages on your iPhone. If you’d like to respond to a voicemail message, we’ll show you how.

To respond to a voicemail message:

  1. Tap the Phone button.

    iPhone Phone app icon
     
  2. In the bottom-right corner of your screen, tap Voicemail.

    Voicemail option on menu
     
  3. Look through your voicemail inbox and tap the message you wish to respond to.

    Choose voicemail message
     
  4. After listening to the message, tap Call Back to get in touch with the person who called you.

    Call Back button

That’s all you have to do to quickly and easily respond to a voicemail message on your iPhone. If you have a traditional voicemail service rather than the more modern visual voicemail, you’ll need to call in to listen to your messages. Next, we’ll give you a little more information about the controls for traditional voicemail service on various carriers.

Traditional voicemail on iPhone

Here is a chart explaining some of the basic controls of a traditional voicemail inbox on a variety of carriers based in the U.S. and Canada.

Carrier Save Message Delete Message Repeat Message
T-Mobile Press 9 Press 7 Press 1
Verizon Press 9 Press 7 Press 4
AT&T Press 3 Press 2 Press 1
Rogers Press 9 Press 7 Enter "11"
Bell Press 9 Press 7 Press 4
Telus Press 9 Press 7 Press 1
Virgin Mobile Press 3 Press 2 Press 1

 

Those are the controls for voicemail service of various popular carriers in the U.S. and Canada. There are, however, a couple of other things you should know about voicemail on iOS that you should keep in mind when checking and responding to messages, so we’ll cover those things now.

Notes on checking voicemail messages

1. If you don’t delete it from your inbox, a voicemail will be automatically erased after a period of time.

Even if you don’t erase it from your inbox, unless you save a voicemail message it will be automatically deleted after a certain amount of time. Most mobile service providers leave voicemail messages in your inbox for 30 days, but this time period can vary from one provider to another. Check with your service provider to see how long your messages can be kept.

2. You need caller ID to be able to use the “Call Back” feature.

If you don’t have caller ID as part of your monthly phone plan, you likely will not be able to see the phone numbers of people leaving you voicemail messages, and as such you will not be able to tap the Call Back button. This feature only works when the caller’s phone number is visible.

3. If you have a traditional voicemail service, call in to listen to your messages.

Though we included a table above with basic controls for various traditional voicemail services, we thought we should clarify this: If you don’t have visual voicemail included in your phone plan, you won’t see a list of your messages when you select the Voicemail tab on the Phone app. Instead, when you tap the Voicemail icon, you will see that your phone is dialing your voicemail inbox. From there, you’ll be able to listen to any messages you have. Follow the instructions for your specific carrier when the command options are presented to you by the automated greeting.

 

That’s everything you need to know about how to check your voicemail messages on your Apple device. If you haven’t set up your inbox yet, check out our tutorial here to learn how. Or, head to this tutorial to learn about recording or changing your greeting.

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