How to Contact LinkedIn

It may so happen that you encounter a problem while using LinkedIn, and nothing that you find in LinkedIn's help center is any use in resolving it.  In that case, you can try contacting LinkedIn's customer service team directly.  Here's how to do it.

To contact LinkedIn customer service

  1. Go to www.linkedin.com in your web browser and log in.

  2. Move your mouse cursor over your picture in the top-right corner and click Help Center.

    LinkedIn help button

  3. Try finding a help topic for your current issue.  Or, alternately, just click any random help topic. 

  4. Once you've found a help topic, click Contact Us in the menu across the top.

    Contact LinkedIn button

  5. In the contact form, your name and email address should already be filled in (since you logged in).  Click in each of the remaining boxes and drop-down menus and type in or select:

    - An alternate email address (just one more way for LinkedIn to reach you)
    - The general feature of LinkedIn that you're having trouble with
    - The LinkedIn-affiliated application or website that you're having trouble with
    - The device that you are using the LinkedIn-affiliated application or website on
    - The specific problem that you are having on LinkedIn
    - A detailed description of the issue that you are having with LinkedIn

    Form for contacting LinkedIn

    You can also click Browse and search your computer for a screenshot or other piece of evidence that may help LinkedIn identify and solve your problem.

    Note that only the fields that are highlighted in the screenshot above are mandatory.  However, the more you fill in, the better LinkedIn can help you with the issue that you're having.

    When you're ready to submit your problem to have LinkedIn customer service have a look at it, click Continue.

From there, watch your email account(s), and see if you get a response from LinkedIn.

Other ways to contact LinkedIn customer service

LinkedIn email

You can try to contact LinkedIn by email at customerservice@linkedin.com.

However, according to this help page on LinkedIn, it may not work.

LinkedIn customer service on Twitter

LinkedIn's customer service department can be reached on Twitter at "@LinkedIn_Help".

LinkedIn phone number

You can try contacting LinkedIn's customer service department by phone at these numbers:

650-687-3600
650-687-3555

However, some have mentioned that you may just be redirected to LinkedIn's online help options.

 

We hope that you're able to get in touch with LinkedIn customer service and get your issue fixed!

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