How to Cancel Your Amazon Account

Last updated: January 30, 2017 - 1:19pm EST

Not everyone is going to like  Maybe you prefer one of their popular Amazon competitors like,, or Or perhaps you weren't able to find a good deal, you had an unfortunate experience, or maybe you just want to buy local and support your community businesses. 

Unfortunately, there is no quick and easy way to delete your Amazon account.  Besides just not logging into your account ever again, the only way to delete your Amazon account is to contact Amazon's customer service department. We have prepared two different sets of instructions below: one quick list of steps and another in-depth instructions.

To delete your Amazon account:

  1. Log in to

  2. Click Help in the bottom right of the footer.

  3. Scroll down and hover over Need More Help? and then click Contact Us.

  4. Click Prime or Something Else under "What Can We Help You With."

  5. Select Account Settings in the "Select an issue" drop-down.

  6. Then select Close Account in the "Select Issue Details" drop-down.

  7. Finally, click Email, Call, or Chat to get in touch with Amazon about closing your account.

Detailed instructions (with pictures) to cancel an Amazon account:

  1. Go to and log in (if you haven't already). 

  2. Scroll to the bottom of Amazon's main page and click Help in the right-hand menu.

  3. Move your mouse cursor over "Need More Help?" and click Contact Us.  You may be prompted to log in (again) when you do this; you can click Skip Sign In to skip this step, but by logging in, Amazon can have your information ready when you contact them.

  4. When you get to the "Contact Us" page, under "What Can We Help You With?", click Prime or Something Else.  Then, under "Tell Us More about Your Issue", click the drop-down menu labelled "Select an Issue" and select Account Settings, and then click the drop-down menu labelled "Select Issue Details" and select Close My Account.

  5. Follow steps 4, 5, or 6 in our Amazon Customer Service tutorial to get in touch with an Amazon customer service representative about cancelling your account by email, phone, or live chat, respectively.

See the remainder of our Amazon Customer Service tutorial if you need further help.  Good luck with cancelling your Amazon account!

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