So, how does an item on Etsy get from a seller to your front door if and when you decide to buy it? Below are some frequently-asked questions about how shipping works on Etsy, along with our best answer for each of them.
Generally speaking, Etsy doesn't have a fixed shipping policy. Instead, it allows shop owners to set their own shipping policies, including what carriers they ship with and whether or not they offer expedited shipping options.
You can see a shop's overall policies (including their shipping policies) by clicking on the shop's name, which takes you to the shop's page on Etsy. Then, click Policies under "Shop Info" on the left-hand side.
You can also find these policies by clicking on an item to take you to its page on Etsy. Then, click on Shipping and Policies underneath the item's picture to see the policies of the shop that sells that item.
Generally, most sellers on Etsy will indeed ship their items across international borders. However, this is once again dependent on the policies of each individual seller, because some sellers will only ship to places within their own country, and some will only ship to certain other countries. There are a few ways that you can find this information.
The first is by reading a shop's overall policies, as described in the previous section. The second is by visiting an individual item's page. You may be able to find what countries it ships to by clicking the Shipping and Policies tab, but sometimes, it will say which countries the item ships to in the general information section. If it says Select Countries, click on this to show a list of countries that the seller will ship this item to.
Finally, searching for an item on Etsy can allow you to take the worry out of whether that item can be shipped to your country or not. Simply search for an item, and then, under the "Refine Your Search" section, click the drop-down menu below "Ships To" and select a country.
Voila! Now, the only items you'll see are ones that can be shipped to the country that you chose!
See our How to Search on Etsy tutorial for more detailed instructions on searching for items on Etsy.
In general, shipping costs on Etsy are based on how far away you are from the seller, as well as the weight and dimensions of the item(s) that you're buying.
If you're a buyer, shipping costs can be found by visiting an item's page, clicking the Shipping and Policies tab, and then click the drop-down menu under "Shipping To" and selecting your country.
(Note: if you select United States as your country, you will also need to enter your ZIP code in order to calculate shipping costs.)
If you're a seller, you can use a tool called "Price Your Postage" (which you can find here) to calculate how much you will be paying for shipping, so you can set your rates for buyers accordingly.
Simply pick whether you're shipping to a domestic address or to an international one, then type in your ZIP code, your destination's ZIP code (or the country you're shipping to), and your package's weight and dimensions. Then click Calculate Prices.
As a matter of fact, you can, and there is! See our Etsy Coupon Codes tutorial (here) to find out more.
The time that it takes to ship items from their sellers on Etsy to you is dependent on two things. First, it's dependent on how long it takes sellers to process your items. Sellers need time to properly pack and apply shipping labels to your order, and if your items are of the "Handmade" class, sellers may need time to create and/or customize them. Second, it's dependent on the shipping options that the seller uses (or that you ask them to use), which generally includes whether or not the seller has to ship across international borders.
Both item processing times and shipping times can usually be found by checking a store's shipping policies, the process for which described in the "What is Etsy's Shipping Policy?" section above. As a general guideline, though, if a seller doesn't list a processing time for an item, the processing time for that item is set to a default of 5 days. In addition, shipping to a location within the same country takes an average maximum of 2 days, while shipping to another country takes an average maximum of 10 days.
Etsy then adds to the date of your order the processing time for your items (i.e. it will use the longest processing time among items in your order) and the average maximum shipping time (based on whether the shipment is domestic or international) to give you an estimated delivery date for your order.
If the seller includes tracking information with your order, then yes, you can track your Etsy order. To do so, start by going to www.etsy.com in your web browser and logging in (if you haven't already). Then, click You (i.e. your account) in the top-right corner, and select Purchases and Reviews.
Next, simply find the order that you want to track, and click Track Package.
If Etsy supports tracking for the carrier that's delivering your order, a window will pop up showing you a map of your package's journey (so far), along with the dates and times of major tracking events.
If Etsy doesn't support tracking for the carrier that's delivering your order, you will be taken to that carrier's website, and you can view your package's tracking information (if available) there.
You will also be notified by email of your shipping updates. Click Track Package to get them.
Your order will be marked as:
Not Shipped: If the seller has not shipped your package yet, or at least has not updated the order invoice to indicate that they have shipped it.
Shipped: If the seller has updated the order invoice to indicate that they have shipped your package, whether or not they've added tracking information to the package.
In Transit: If the package has been given a tracking number and has been moved at least once.
Well, that covers the topics that people ask about the most regarding shipping on Etsy. We hope you found the answer you were looking for!
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