Expedia's Best Price Guarantee

Last updated: January 27, 2015 - 11:19am EST

Expedia is committed to giving you the lowest price possible for your travel booking. They guarantee that if you find a better deal on the same package or accommodation within 24 hours of booking it on Expedia, tell them and they will give you a complete refund. You'll also get a $50 voucher to use towards a future hotel or hotel & airfare booking on Expedia! Nice, huh?

Well, like most guarantees, there is a lot of fine print to read and a lot of hoops to jump through. For starters:

  • You have to have booked and paid in full for your accommodations with an account on Expedia.
  • You have to finish your claim not more than 24 hours after your booking is confirmed.
  • The better deal has to have been from an English-language website with prices in U.S. dollars.
  • The dates/times/terms/conditions of your accommodations have to be the same as on Expedia.

You can read more by clicking Best Price Guarantee pretty much anywhere you see it on the website.

When you get to that page, you can click Best Price Guarantee Application to start your claim.

Tips for getting Expedia's Best Price Guarantee

  • Don't wait: You only have 24 hours after you complete your booking on Expedia to file a claim towards their Best Price Guarantee. If you wait any longer than that, you're stuck.

  • Read the fine print: Yeah, we know nobody likes to do it. But there are certain rules in here that might give you trouble if you're not careful. A major one is that the better deal you find has to be publicly accessible; it can't come from an email or phone-in, and it can't be the result of some other incentive, such as a membership/corporate discount, coupon, or rewards program.

  • Double-check the itineraries, and keep them handy: You're going to need both your Expedia itinerary and the itinerary from the better deal for two reasons. The first is that Expedia will need some information from both in order to process your claim.The second reason is that you will need to make sure that the dates, times, terms, conditions, etc. on both itineraries match. Expedia won't give you a refund if the better deal contains or excludes something that your Expedia trip doesn't.

  • Don't cancel your trip: Unless there's some kind of emergency that makes it impossible, go on your trip the way you booked it anyway. If you change or cancel your trip, you might still be eligible for the refund, but you definitely won't get the travel voucher.

Other Expedia Guarantees

Protect Your Trip

This is basically Expedia's version of travel insurance. You can get things like medical coverage, rental car insurance, baggage damage compensation, emergency trip cancellation, and more. See our Expedia Travel Insurance article for more information.

Hurricane Promise

Some of the most popular vacation destinations are also danger zones in terms of severe weather conditions, such as hurricanes. If the local authorities issue a hurricane watch or warning for the time in which you'll be taking your trip, Expedia will help you re-book your trip without getting hit by any extra fees... or gale force winds.

No Expedia Fees

Expedia works on straight commission with its travel service partners. That means it won't charge you extra fees for booking, changing, or cancelling most accommodations (except a few that are part of vacation packages). Note that Expedia's travel service partners may charge their own extra fees, but at least Expedia won't nickel-and-dime you this way.


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