Once you buy and receive your item(s) from Etsy, let the seller(s) know how they did! Was your item everything you wanted? Beautiful? Functional? In good condition? Or were you disappointed on some front? Was the workmanship not up to par? Did the order take too long to get to you? Whatever your opinion, let it be heard! It will help the Etsy community know who has the top-notch merchandise, and who gives raw deals and should be avoided.
You can only leave a review for an item on Etsy that you have actually purchased yourself. This is to prevent people from leaving fake reviews, or getting their friends to gang up on a seller that they have a grudge against.
In addition, you can only leave a review for the product after its estimated delivery date (see our Etsy Shipping article to learn how this is calculated). Furthermore, you can only post or edit the review for 60 days after that point. The exception is if you leave a review that rates an item lower than 3 out of 5 stars, and the shop owner publicly responds to your review; this prevents you from editing your review any further. (But hopefully, you won't receive an item or service bad enough to cause you to leave a negative review in the first place!)
Finally, the only way you can delete a review is by cancelling your order. The only exception is that Etsy can delete your review if it violates the website's rules. So think carefully about what you want to say before you say it!
Go to www.etsy.com in your web browser and log in.
Click on You (i.e. your account) in the top-right corner, and then click Purchases and Reviews.
Now, find the item that you purchased that you want to add a review for.
First, click one of the stars to give the item a rating out of 5 (clicking a star further to the right will light up all stars to the left of it, resulting in a higher rating).
Next, click in the box labelled "Write a Review for This Item" and type in some additional comments on what you thought of the item, as well as the seller's service in getting it to you. You must write at least five words.
When you're all set, click Post Your Review. Your review will show up on the seller's store page, and people can use it to find your profile on Etsy (just so you're aware).
If you want to edit your review after you've posted it, just repeat steps 1 and 2, find the item that you've reviewed, and click Edit Review.
From there, just repeat step 3.
Remember, though, if you've passed 60 days since your item's estimated delivery date, or you've left a negative review that the seller has publicly responded to, you won't be able to edit your review.
Those are the basics of writing a review on Etsy for an item that you bought!
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