Is Care.com Legit, Safe and Reliable?

Last updated: August 1, 2017 - 9:10am EDT

Now that we’ve introduced you to Care.com and told you a little about how it works, you may be curious to know more about how safe and legitimate it is. Lucky for you, in this article we’ll be going over how safe, legit, and reliable Care.com is so that you can decide if it sounds like a service that would be a good fit for you and your loved ones. We’ll also be giving you some helpful tips to help you stay safe when using the website, so be sure to read all the way through to learn everything you need to know before you begin using this service!

Is Care.com legit?

Yes, Care.com is legitimate. The site has been around since 2007, and has become very well-established since they’ve been in business. The website has over 22 million members across 19 different countries, and millions of people have hired caregivers, and been hired as caregivers for others.

Is Care.com safe?

Yes, Care.com is safe. You can post caregiving jobs and find a caregiver that is suited for your family’s needs. You can request a background check for applicants to ensure that they are someone you can trust around your family, pets, and home. Caregivers’ identities are also verified in several ways.

As a caregiver, you its simple to verify your account in several different ways to show potential employers that you can be trusted. You can read more about how to verify details of your profile on this page of the Care.com community site. They also have a Safety Centre on their site with more information.

Is Care.com reliable?

Yes, Care.com is reliable. It has millions of users, so if you’re looking for someone to hire for a caregiving job, you’re likely to get a good number of applicants. Caregivers can verify their accounts to show that they’re trustworthy, and you can request references to ensure caregivers are reliable.

Millions of people have used Care to find child caregivers, senior care, housekeepers, special needs care, pet care, and more. You can rely on the service to help you connect with a caregiver that meets your requirements.

Although Care does a lot to help their users stay safe using their site, there is a chance that you could find a user on the website who has dishonest intentions. For the rest of the article, we’re going to go over a few safety tips you should know about to make sure you’ll be safe if you choose to use Care.

6 Care.com safety tips

1. Look for applicants with verified information.

Caregivers can verify certain information on their profile to show potential employers that they can be trusted. If you’re a caregiver, verify your profile as much as possible. If you’re looking to hire a caregiver, try to look for those who have their profile information verified. It is your responsibility to do a background check on your applicants, so making sure they have verified their information is step one to determining if they are trustworthy.

2. Use the built-in messaging feature rather than your personal email.

It’s more safe to communicate through the website’s messaging feature than to give out your personal email to anyone who may ask for it. Even though some people may prefer email as a form of communication, but sending messages through the website messaging system is much safer, and protects you from potential email scams.

3. Meet with applicants in a public place – not in your home.

To make sure you can trust a potential employee/employer, set a date and time to meet them in a public place, such as a coffee shop. Meeting with them in public is much safer than having a stranger come to your home. This way, you can get to know them and discuss details of the job in a safe place, and you only need to share your actual address and details about your house with those you are seriously considering, or have chosen to hire.

4. Ask for references.

When considering hiring a caregiver, ask for references before making a job offer. Speaking to their previous employers will give you an idea of what you can expect of them as a caregiver, and help you determine whether they will be a good fit for the needs of you and your family.

5. Draft a contract to confirm all the details of the job.

Having a contract helps to make sure that the employee and employer have a mutual understanding of everything involved with the caregiving job (expectations, conditions, payment, etc.). Create a contract and have all parties sign it to confirm they understand all of the details and expectations. This ensures security of both the caregiver and the employer regarding the conditions and expectations of the job.

6. Give the caregiver as much information as possible.

Be sure to tell the caregiver about medical issues, allergies, and ground rules, and provide them with emergency contact information just in case. This will help you to weed out anyone who may be a bad match for your household before hiring them, if they don’t agree with any of your policies. It will also help to prevent many issues that could occur once they begin working for you.

You can read more safety tips recommended by the website itself in their Safety Centre.

Care.com safety center

 

That’s all you need to know about safety, legitimacy, and reliability. In our next articles, we’ll tell you about how much Care.com costs, and later, go over some pros and cons in our review article. Be sure to read the rest of our free course on Care to learn more about how to use Care.com!

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