Now that we've explained a bit about what Eventbrite is and how it works, some may be wondering: how legitimate or safe is a website where just about anyone can create an event and sell tickets for it? Below is some information about the legitimacy and safety standards of Eventbrite, which may put your mind at ease.
Eventbrite is indeed legit; they are the oldest and largest online self-serve ticket seller. People from over 185 countries around the world have used Eventbrite to sell tickets to their events. Eventbrite is used to host an average of 2 million events every year, with over 4 million tickets processed per month.
Yes, Eventbrite is safe. They comply with PCI requirements and use industry-standard encryption practices, so it's safe to use your credit card on Eventbrite. They also do not sell personal information to third parties, and make sure that all of their employees are knowledgeable about their privacy obligations.
Eventbrite is by-and-large not responsible for issuing refunds to event attendees in the event of a problem, but it may do so if an event host does not meet their obligations under the Eventbrite Attendee Refund Requirements.
If you come across an event on Eventbrite that you believe violates the Eventbrite Community Guidelines, click Report This Event at the bottom of an event's description page, and follow the instructions from there. Eventbrite will investigate your complaint, and may or may not follow up with you, mark the offending content as private, remove the offending content, remove the entire event, and/or terminate the offending user's Eventbrite account.
That's a bit of information about Eventbrite's legitimacy and safety. Next up, we'll talk a little about the costs associated with using Eventbrite.
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