In the unfortunate event that you forget the password to your Snapchat account — or in the REALLY unfortunate event that you think someone else can get into and use your account — you can deactivate your current password and pick a new one. This lesson will show you how.
Ironically, though Snapchat is an application for mobile devices, you have to go to Snapchat’s website to reset your password. The same is true if you wish to delete your Snapchat account.
To reset your Snapchat password:
1. Open your web browser, go to www.snapchat.com, and click “Support”.
The Support option is underneath the “Company” category, so scroll down a bit if you don’t immediately see it.
2. Click “How Do I Reset a Forgotten Password?”
You should see this option on the support menu under the “Popular Topics” category.
3. Enter your email address, and pass the security check.
On the next screen, click in the box labelled “Email” and type in your email address. Next, click in the check box labelled “I’m Not a Robot” to pass a security check; this tells Snapchat that you’re not an automated computer program trying to cause trouble. Finally, click Submit.
Snapchat will send an email to the address you entered with instructions on how to reset your password.
4. Log into your email client, open the email from Team Snapchat, and click the password reset link.
Go to your email client and log in. Find the email from Team Snapchat labelled “Snapchat Password Reset” and click on it to open it. Click on the blue hyperlink (blurred out here for privacy purposes) within the email to continue.
You will be directed to a form that will let you reset your password.
5. Type in and confirm your new password.
Click in the box labelled “New Password” and type in the password that you would like to use to protect your Snapchat account with from now on. Like if you change your Snapchat password, your new password must be at least 8 characters long, and must contain at least two character types (i.e. lower-case letters, upper-case letters, numbers, or symbols). Then, click in the box labelled “Re-Enter New Password” and type in a copy of the password that you just picked. When you’re done, click Change Password.
There! You have successfully reset the password for your Snapchat account!