How to Track Your AliExpress Order

Last updated: February 4, 2017 - 10:45am EST

So you've ordered one or more items from AliExpress, and now you're anxious to know when your package is going to arrive.  How do you track how far along your items are in the delivery process?  In this tutorial, we'll show you how to check the status of your order from AliExpress.com.

To track an AliExpress order:

  1. Log into www.aliexpress.com.

  2. Move the mouse cursor over your name, click My Orders, and click Orders Awaiting Delivery.

  3. Click View Detail beside the order that you want to track.

  4. Click Refresh to see the latest status of your order, or visit the courier's website and type in your order's tracking number.

Need some screenshots and details to direct you a little better?  No problem!  Read on for expanded instructions.

Detailed instructions for how to track an AliExpress order

  1. Go to www.aliexpress.com in your web browser and log in.

  2. Move your mouse cursor over your name in the top-right corner and click My Orders.  Then, click the Orders Awaiting Delivery heading.  (If you can't find the order that you want to track here, try the Orders Awaiting Shipment heading instead.)

    How to check the status of your AliExpress orders

  3. Find the order that you want to track, and near its shipping status, click View Detail.

    How to get more details on an AliExpress order status
    (Image source: AliExpress)

  4. You will see your order's shipping provider, tracking number, and delivery status details.  To update these details, click Refresh.

    How to get tracking information on your AliExpress order
    (Image source: AliExpress)

    If you want more specific details, go to the shipping provider's website (the "Details" section here may provide you with a hyperlink to there that you can click) and enter your tracking number there.

Note that it may sometimes take up to 3 days for a courier to change your tracking information, and that your order's tracking number may change.  If, after 3 days, you cannot get any tracking information for your order, or you have entered your order's tracking number on the courier's website and cannot match it with your order, get in touch with the seller (see our article on AliExpress's return policies to learn how to do this).  They may be able to figure out where your order is.

That's a quick explanation of how to track orders on AliExpress!  Next up, we're going to cover AliExpress's return policies, including what you should do if you want to return an item or order to a seller on AliExpress!

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