How to Use Call Forwarding on Your iPhone

Last updated: July 1, 2017 - 11:02am EDT

Heading out of town to an area that doesn’t have great cell phone service? Or just want to receive all your calls in one place? If so, we’re here to help you out. In this tutorial, we’ll be showing you how to set up and use call forwarding on your iPhone.

First, let’s cover the steps of how to enable call forwarding on your Apple device.

To enable call forwarding on iPhone:

1. On your device’s home screen, tap Settings.

To begin, tap Settings on your home screen.

Settings app

2. Scroll down and tap Phone.

From the settings menu, scroll down a little and select Phone to edit your phone call settings.

iPhone Settings menu

3. On the next screen, tap Call Forwarding.

Now, tap Call Forwarding on your phone settings screen.

Call Forwarding setting

4. A slider will appear on the right side of your screen. Slide it to the right to enable call forwarding.

To enable call forwarding, move the slider on the right side over to the right until it turns green. When the switch turns green, call forwarding has been enabled.

Enable Call Forwarding setting

5. Enter the phone number you’d like to send your incoming calls to.

The final step is to enter the phone number you want to receive calls at. Using the keypad that appears on your screen, enter the number you want your calls forwarded to.

Enter number to forward calls to

That’s all you need to do to set up call forwarding on your iPhone. If you want to change the number that your calls are forwarded to, we’ll show you how you can do that next.

To change the number your calls are forwarded to:

1. Tap Settings on your home screen.

Launch your iPhone settings app by tapping Settings on your home screen.

Settings app icon

2. Scroll down and tap Phone.

On the next screen, scroll down and select Phone to edit your phone settings.

Phone Settings menu

3. Select Call Forwarding.

Now, tap Call Forwarding to configure your call forwarding settings.

Call Forwarding setting

4. On the next screen, tap Forward To.

On the next page, you’ll see the number your calls are being forwarded to. Tap Forward To in order to change the phone number that your calls are being sent to.

Forward To button

5. Tap the X to the right of the number your calls are being forwarded to in order to change it.

To remove the phone number that your calls are currently being forwarded to, tap the X beside the phone number.

X button to remove forwarded number

6. Finally, enter the new number you’d like to forward your calls to.

Now you can enter the phone number you want to set your calls to forward to.

Enter new number

Those are all the steps to changing the number your calls are forwarded to. If you don’t want to use call forwarding anymore, you can disable it. Next, we’ll show you how to disable call forwarding.

To disable call forwarding:

1. Open your iPhone device settings by tapping Settings on your home screen.

On your home screen, tap Settings to launch your phone’s settings app.

Settings app icon

2. Scroll down the page and tap Phone.

Now, access your phone settings by scrolling down and selecting Phone.

Phone settings menu

3. Tap Call Forwarding to configure your call forwarding settings.

Call Forwarding button

4. Move the toggle over to the left to disable call forwarding.

On the right side, you’ll see a switch. Move the toggle switch to the left to turn off call forwarding. When the switch turns from green to white, call forwarding has been disabled.

Toggle to enable Call Forwarding

FAQ about iPhone call forwarding

Can you forward calls to other kinds of devices?

Yes, you can! If you set up call forwarding from your iPhone to another phone number, the phone you’re forwarding your calls to doesn’t have to be an iPhone. You can forward calls to landlines, Android devices, or other types of mobile phones.

What should you do if call forwarding isn’t working?

If your call forwarding isn’t working properly, or if you’re having trouble getting it set up, we would recommend contacting your mobile carrier. Some carriers may not offer call forwarding, or your personal plan may not include the service. Your service provider should be able to help you through any issues you may experience.

Is call forwarding free?

Most phone plans nowadays do include call forwarding as part of their service package. However, if you’re on an older or more budget-friendly phone plan, you may not be subscribed to a call forwarding service. Check the details of your phone plan to see if it’s included. If not, you may be charged extra on your next bill for enabling call forwarding.

Will I still receive any voicemail messages?

Most of the time, you won’t receive voicemail messages when you have call forwarding enabled. Call forwarding can interfere with your voicemail service. Your carrier may be able to give you more information about how their voicemail system works when call forwarding is enabled. Call their customer service department if you want to know more.

Does call waiting still work when calls are forwarded?

In most cases, call waiting will not work when you have call forwarding enabled. Generally, only one call can be forwarded at a time. Get in touch with your personal mobile service provider to ask about how their call forwarding/call waiting system works.

 

That covers everything you need to know about call forwarding on your iOS device. Have another question that we missed in our FAQ? Leave it in the comment section below. Our next tutorials will teach you how to make conference calls and how to block calls, so keep going with this course if you want to learn more!

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