How to Search BestBuy.com

If you’re having trouble finding an item that you want to order on BestBuy.com by simply browsing the different categories, you can try a direct search instead.  Here’s how to do it.

  1. Go to www.bestbuy.com in your web browser.
  2. In the upper-middle portion of the screen, you should see a box that says “Search Best Buy”.  Click in it, and then type in what you want to search for.  As you do, BestBuy.com will give you suggestions for popular terms that other people have searched for.  You can click on one of these suggestions to make it your search query, or click the magnifying glass icon to search for the terms you typed in instead.Using the BestBuy.com search box
  3. At the top of your results list, you can click the drop-down menu labelled “Sort By” and sort your search results according to:- How closely they match your search terms
    – How well they have been selling
    – Price, from least expensive to most expensive
    – Price, from most expensive to least expensive
    – How well other BestBuy.com customers have rated the items

    Sorting your BestBuy.com search results or checking store availability

    You can also check if each of your search results is available at a particular Best Buy store.  Click Store Availability, then click in the box labelled “Stores Near” and type in your mailing code, and then click Go.  A list of Best Buy stores near that mailing address will appear; click the arrow buttons to cycle through the list, and then click the button next to a store location to select it.  Then click Apply.  To change the current store, just click Edit and repeat this process.

  4. The options on the left allow you to filter your search results according to different criteria.  For example, you can see only results that are categorized in certain sections, are affected by certain promotions, have a certain BestBuy.com customer rating, and so on.  Most criteria will show the number of available results beside them that fit that particular criterion; click on one to apply it.Applying filters to your BestBuy.com search results

    Below the search results header, you will see the current filters you have applied.  Click the “X” beside a filter to remove it, or click Clear All to remove all of your filters at once.

  5. You can also compare up to four search results at once, which is useful if you’re trying to decide between similar items.Comparing your BestBuy.com search results

    Below the preview image for each item that you want to compare, click the check box beside “Add to Compare”.  This will add the item to a window at the bottom of the screen.  You can click the “X” in the top-right corner of an item in this window to remove it from being compared, or click Clear All in the window to remove all items to be compared.  When you’re ready to compare items, click the Compare button.

Those are the ins and outs of searching for items on BestBuy.com!


How to Shop on BestBuy.com

Why just window-shop on BestBuy.com?  You can use the website to order items directly from Best Buy, and then either have it delivered directly to your door or pick it up at a nearby Best Buy store.

You don’t necessarily need an account on BestBuy.com to order items.  However, it’s much more convenient if you do, as it lets you re-use your billing and shipping information (so you don’t have to enter it every single time you want to buy something) and track your orders, among other advantages.  Therefore, this tutorial will assume that you already have a BestBuy.com account, but haven’t made a purchase yet.

To shop on BestBuy.com:

  1. Log in to www.bestbuy.com.
  2. Browse or search for items.
  3. Click Add to Cart to add an item to your order.
  4. Select pickup options for each item, and then click Checkout.
  5. Enter or select your shipping information, or choose a store to pick up your order at.
  6. Enter or select your billing information.
  7. Confirm your purchase.

Detailed instructions on how to shop on BestBuy.com

  1. Go to www.bestbuy.com in your web browser.  In the upper-right corner, click Sign In.Sign In button for BestBuy.com
  2. Click in each of the boxes highlighted here and type in the email address and password that you provided when you signed up for your BestBuy.com account.  Then click the Sign In button.BestBuy.com sign-in form
  3. First, you’re going to have to find something on BestBuy.com that you want to purchase.  You can search for it specifically, or you can browse BestBuy.com’s various categories.Say, for example, you’re looking to get a holiday or birthday present for your child or grandchild.  Let’s start by clicking on the Video Games, Movies, & Music category.  (You can use the other options that appear to browse a specific sub-category of merchandise.)

    Selecting a BestBuy.com category to browse

  4. To go to the information page for an item that’s being sold, look for a preview image above the product name, which should be blue (indicating a hyperlink).  Click on the preview image or product name to go to its information page.Choosing a BestBuy.com item to view
  5. On the product’s information page, you can see details about the item, such as its specifications, how other BestBuy.com users have reviewed it, other versions of it (if they’re available), and other related products that Best Buy is selling.  If you want to purchase this item, click Add to Cart.Adding an item to your BestBuy.com shopping cart

    (NOTE: for some items, you may be asked to buy additional warranties or other similar products.  If you don’t want any of this, scroll to the bottom of the window that opens and click No Thanks, Go to Cart.)

  6. If you want to add more items to your order, repeat steps 3 through 5.  Otherwise, it’s time to decide how we want to receive our items, and check out.Choosing your BestBuy.com order pickup options and checking out

    For each item, click the button beside “Store Pickup” or “Delivery” to decide whether you want to pick it up at a nearby Best Buy store or have it delivered to you.  If you select “Store Pickup”, click Select a Store, then click in the box labelled “ZIP Code” and type in your mailing code, and then click Search.  A list of Best Buy stores near you will appear; click Select next to the one that you want your item to be delivered to (or reserved at) for pickup.  If you select “Shipping” instead, simply click the button beside your preferred delivery speed.

    Once you’ve set the acquisition options for each item in your cart, click Checkout.

  7. If you haven’t ordered something on BestBuy.com before, you will have to input your shipping information (if you want to have your order delivered directly to you) and billing information.  For this example, we’re going to assume that you want your order shipped to you instead of picking it up at a nearby Best Buy store.Entering the shipping details for your BestBuy.com order

    Start by clicking the Enter Shipping Address button underneath where it says “Ship To”.  Then, click in each of the fields provided and type in or select:

    – Your first name
    – Your middle initial (if applicable)
    – Your last name
    – Your street address
    – Your unit address (if applicable)
    – The name of the city where you live
    – The state, province, or region where you live
    – Your mailing code
    – Your phone number

    There are also two check boxes here that you can click to mark (or unmark).  Mark the one beside “This Is Also My Billing Address” if you want to be billed at the same address as the one you are getting your order sent to (if you don’t, you will have to enter your billing address again in step 9).  Mark the one beside “Remember This Information for Next Time” if you want to use the same shipping address for future orders.

    When you’re done entering information and making selections, click Continue.

  8. When you’ve finished setting up your pickup options, scroll to the bottom of the screen and click Continue once more.Confirming your BestBuy.com order shipping options
  9. Now, you will have to choose how you wish to pay for your order.  On this screen, you can enter any promotional codes that you have to get discounts on your order or certain items (see our BestBuy.com Promo Codes article).Entering billing details for your BestBuy.com order

    Assuming that you want to pay with a credit card (but you can pay with other options, such as PayPal, if you want), scroll down to the section marked “Credit Card”, click in each of the boxes highlighted here and type in or select:

    – Your credit card number
    – Your credit card’s security code (click the “i” icon for help finding it)
    – The month and year that your credit card expire

    You can also click the check box labelled “Remember This Card For Next Time” to mark it and have Best Buy save your billing information, so you don’t have to re-enter it every time you want to buy something.

  10. When you’re finished setting up your payment options, click Place Order to confirm your purchase.Confirming your BestBuy.com order

Congratulations on ordering something from BestBuy.com!  Now, all you have to do is wait until it arrives at your doorstep, or pick it up at your nearest Best Buy store when it’s available!


How to Create a BestBuy.com Account

You don’t actually need an account to shop on BestBuy.com, but there are advantages to having one.  For example, it lets you store your shipping and billing information, so you don’t have to input them again every time you want to buy something.  Another advantage to having a BestBuy.com account is that you can track your orders as they’re on their way.

To create a user account on BestBuy.com:

  1. Go to www.bestbuy.com in your web browser.  In the upper-right corner, click Create Account.Button for creating a BestBuy.com account
  2. A form will appear that will allow you to enter the information necessary for creating your account.BestBuy.com account creation form

    In the form that appears, click in each of the highlighted boxes and type in:

    – Your first name
    – Your last name
    – Your email address
    – A password for your account
    – A copy of the account password that you picked
    – Your phone number (for picking up items or shopping in Best Buy stores)

    When you’ve filled in all of the required fields, click Create an Account.

You should be taken to the main page for your new account on BestBuy.com.  Congratulations on creating a BestBuy.com account!  Now let’s get shopping with instructions from our next tutorial!