Using HBO Now on a Compatible Device

Though you’ll likely want to use HBO Now on your PC to watch your programs with a larger picture, there are some reasons why you may want to know how to use HBO Now on another compatible device. With an Internet connection, you can take HBO Now with you wherever you go, and watch it whenever you want. This lesson will show you how to use HBO Now on another compatible device, and how it differs from using it on your PC.
(For a list of compatible HBO Now devices, check out this tutorial.)

Download and sign up for an HBO Now account

In order to get a subscription to HBO Now, you must first register with a compatible device. Search for HBO Now in your app store and download it, and follow the steps to register for an account. Then, sign in to your HBO Now account.

Sign in to your HBO Now account using the sign in screen

You are now signed in to HBO Now on your device, and can begin using it to stream your favourite HBO shows! Below we will show you how to use the service on your device, using an Android mobile phone as an example. Other platforms will differ slightly, but the main controls and navigation will be the same.

How to stream content on HBO Now on your device: 4 differences from your PC

Any content you stream on your computer will automatically update to your account on your mobile devices. You can also set HBO Now up on as many devices as you like, streaming simultaneously. This means that your whole family (or all of your roommates) can enjoy HBO Now at the same time!

There are a few ways you can go about finding programs you want to see on HBO Now on your device. This process is very similar to how you use HBO Now on your computer; it is just set up differently to be better optimized for your device. So how is HBO Now different from when you use it on your PC? Try using these tricks to navigate through HBO Now on your device:

1. The home page

On your device, the home page of HBO Now has far less content and options than your web browser version. From the top, you can cycle through what’s Featured by HBO, and what is currently Trending with other users. You can then scroll down the page to see what is listed in these two categories. A static bar will also form across the top to suggest you continue watching your last program – tap the bar to do this, or tap the X to close it.

View the HBO Now home page in your app for quick viewing options

From this page, you can also tap the magnifying glass in the top right corner to open up a search box in order to look for specific content, if you know exactly what you’re looking for. HBO Now will suggest movies and shows for you as you type, but only by name. This means you should know what you’re looking for if you use the search function.

2. Finding your favourite HBO shows and movies

To navigate through the device-version of HBO Now, most of your options will come from the menu bar. This is an icon of three horizontal lines in the top left corner, and you tap it to go almost anywhere on the app.

Click the three horizontal lines in the top left corner to do almost anything in HBO Now – this is your menu bar

Tap on it to choose from a selection of browsing and additional options. Tap on one of the following sections to browse through content in that section: Series, Movies, Kids, Comedy, Sports, Documentaries, or Collections.

In the menu, click on any of the options to narrow down your search for content

From each of these screens, scroll through further categories such as Featured, All, Series, Movies, or other genres and styles of the content you are searching through. Tap on any of these at the top to filter your selections, or scroll down to mine through all that HBO Now has to offer you in that category.

Scroll through categories at the top such as all, featured, series, or movies to narrow your search

Each category (except for Featured) is sorted alphabetically, but unlike with your web browser, there is no way to quickly jump to another letter. Don’t worry though – the app scrolls quickly! And remember, you can still search at any time by tapping the magnifying glass.

3. Changing your settings and account

Rather than tapping your name at the top of the screen like the browser-based version of HBO now, in the app, you need start by tapping the menu button. Then select Settings at the very bottom of the list.

Click menu and then settings to change any of your HBO Now settings

From here you can update your Profile, Billing Information, Parental Controls, Video Playback, and Notifications. You can also access the HBO Now Help, Privacy Policy, Terms of Use, and Legal Notices. Change any of these settings the same way you would on your computer.

In your settings, you can access your profile, billing information, parental controls, video playback, and notifications

This is also how you sign out from HBO Now. From any page, tap the menu, select Settings, and tap the blue Sign Out button at the bottom.

Click the blue sign out button at the bottom of your settings to sign out

The only additional option is the Video Playback, which allows you to change two functions. The first is WiFi Only, which when selected, means that you will only stream content with a WiFi connection – never with data. The second is Cellular Playback Warning, which will warn you that streaming HBO Now shows and movies with data uses a large amount. For more information about data usage, visit our tutorial on HBO Now data usage.

Click the blue toggles to enable WiFi only or Cellular Playback Warning for HBO Now on a device

4. Adding to and accessing your Watchlist

Adding movies and shows to your Watchlist in the HBO Now app is quite different than it is in browser-based version, as there is no way to move a cursor over the program icons. If you tap on any program in the app, it will immediately begin playback. To add to the Watchlist, tap the name of the program below the icon, and then tap Add to Watchlist.

Click Add To Watchlist to add a program to view later

In the HBO Now app, the Watchlist is not located at the top of every page (as it is in the browser-based version). Here, you can find it by tapping the menu, and selecting the second option, Watchlist. From here you can browse through the programs you’ve added to the Watchlist, or select Continue Watching at the top to continue watching your current programs.

Click menu and then watchlist to find the programs you have added to your HBO Now watchlist

You cannot filter your Watchlist with the app, so they will automatically be organized by whatever is most recently added. Remove an item from your Watchlist by tapping on it, and selecting Remove From Watchlist. In the app, you can also press Edit in the top right corner to begin selecting programs, and then press Delete. You can also press Select All and then Delete to remove every item from your Watchlist.

Select programs on your watchlist and click delete to remove them

How to use the HBO Now app video player

When browsing through the HBO Now app, you might come across a movie or show that you want to watch immediately. If this is the case, you can always tap on the white play symbol in the bottom-left corner of each program icon.  You can also tap a program to select it, then click on the program icon.

The HBO Now video controls – use them to optimize your viewing experience

The video player in the app is very similar to the one on your PC, but there are some minor differences. Just tap the screen anywhere to make the controls appear. Also, depending on which device you have chosen, you may need to enable the screen rotation function, especially if you are using a mobile device. This way, your program will play in landscape and full screen, rather than in a small window on the screen.

  • There is no speaker icon in the app video player, so you must use the controls on your device to raise or lower the volume.
     
  • The pause icon will appear in the very center of your screen – tap on it to stop playback. This automatically turns into the play button, which you can tap when you want to resume watching your movie or show.

    The HBO now pause and play icons are used to temporarily stop and resume playback
     

  • To skip your playback ten seconds ahead, tap the +10 symbol to the right of the pause button. You can also press the -10 symbol on the left to skip your program back ten seconds.

    Click the -10 to skip back 10 seconds and the +10 to skip ahead 10 seconds
     

  • Along the bottom of the controls is a seek bar, which allows to you skip to a specific point in the program. You would typically use this function if you are continuing playback for something you have already started watching.

    Use the seek bar to skip ahead to a specific moment in the program
     

  • In the top-right corner of the video player is a square with three dots inside of it, which is the caption button. Tap it to turn on captions; you can also adjust your caption settings, including the font size, color, and more.

    The caption button is a small square with three dots inside, and allows you to add subtitles or alter caption settings
     

  • To exit the video player, tap the arrow in the top-left corner, next to the name of the program that you are watching.

    Click the arrow next to the name of the program you’re watching to exit playback

That’s the basic run-down of how to use HBO Now on a compatible device, and how its’ different from doing so on your PC. Remember that streaming on another device, especially a mobile phone, can run up your data bill extensively! 


How to Use HBO Now on a Computer

Now that you’ve signed up for an HBO Now account, you want to start watching HBO right away! Though you have to register with a compatible device, once you have registered, you can sign in to your HBO Now account on your computer and watch shows right on your PC or Mac. Read below for a detailed description of how to use HBO Now on your computer, or visit our tutorial on using HBO Now on a compatible device.

Signing in to your HBO Now account

1. Open your web browser and visit www.hbonow.com to access the online streaming service.

Go to www.hbonow.com

2. Enter your email address and password, and click SIGN IN TO HBO NOW.

If you have a subscription through your TV service provider, click Sign In Here, and click on your provider. You can then sign in with your provider username and password.

Sign in to HBO Now with your email address and password

You are now signed in to HBO Now, and can begin using it to stream your favourite HBO shows!

How to stream content on HBO Now

Now that you are signed in to HBO Now, you can begin to choose from HBO’s extensive lists of series, movies, documentaries, and much more. There are a few ways you can go about doing this:

1. From the main page

If you’re not sure where to start, browse around the main page of HBO Now. At the top, you will see a banner that skips through the shows or movies HBO has chosen to feature to its viewers. Use the white arrows on either side to browse through these features and click on one if it looks interesting to you.

Scroll through the HBO Now home page banner to browse

Scroll down to see various categories that you can choose from such as “Series,” “Comedy,” or “Kids.” Click the white arrow to the right of each category to continue scrolling through it if you want to see more shows from that category.

Click the arrows on the right side to scroll through each category

If you move your cursor over the icon for the program, you can watch it immediately by clicking on the white play symbol. If you don’t want to watch it right now, click on ADD TO WATCHLIST instead. For an explanation of the Watchlist, see step 4 below.

This is a good way to look for something to watch if you’re not entirely sure what you’re looking for, or you simply want to see just how much HBO has to offer you. You can get back to this page at any time by clicking the HBO Now logo in the top left corner of your screen.

2. By type of content or genre

If you know what kind of content you may be looking for, or what you’re in the mood for, try searching by genre from the top menu bar of HBO Now. Select an option from the top menu, or click More to see all of them.

Scroll down to see an alphabetized list of everything HBO has in that genre. Click on the white letters on the right side to jump to a particular place in the alphabet.

Use the white letters on the right side to jump quickly to a letter

Click on any program to view your options for it, or if you would like to start watching it. Some shows only allow you to see recent content, so be sure to keep up with your favourite shows.

3. Search for content

If you know exactly what you’re looking for, skip the browsing and use HBO Now’s search function. Click the magnifying glass in the top menu bar to open a search window. Type the name of what you are looking for and press the "Enter" key on your keyboard to see if HBO Now has it.

Use the magnifying glass to search for something specific in the HBO Now library

As you type, suggestions will be made for you. Click on any program to get more information about what is available. Remember that this search is only by program name, so you must know what you are looking for. Click the white X in the top right corner to close the search bar.

4. From your Watchlist

HBO Now has a function called the "Watchlist," which allows you to add content that you can watch later without needing to try and find it again. As you are browsing, simply move your cursor over a program and click ADD TO WATCHLIST to add something to your list. To access your list, click Watchlist in the top right corner of your screen at any time.

From here, you can select any program that you’ve added to the list, or click Continue Watching to continue a program that you have already begun watching. These programs will automatically add themselves to your Watchlist, so it is not necessary to add them to your list before you close the video player.

Click on your Watchlist to find shows and movies you have saved for later, or to continue watching

You can sort your shows with the drop-down menu at the top of your Watchlist by Newest or Alphabetical. Remove an item from your Watchlist by moving your cursor over it and selecting REMOVE FROM WATCHLIST, or selecting Remove All at the top of your Watchlist screen. Close the Watchlist at any time by clicking the white X at the top right of the screen.

How to use the HBO Now video player

Use the controls on the video player to optimize your viewing experience

Once you have selected a program to watch, click the white play symbol in the center of it to begin playback. You will see a small window with the video in it, and the video will begin playing. It is typical for an advertisement for other content to be played at the beginning of the video.

Once the movie or show begins playing, you can use the various controls in the video player to customize your viewing experience. Just move your cursor over the viewing pane to make the controls appear.

  • The speaker icon in the top right corner is the volume control. Click along the line beside it to raise or lower the volume.

    The speaker icon adjusts the volume of your playback
     

  • Click the pause icon in the bottom left corner to temporarily stop playback. This can be useful if your video is constantly buffering (loading slowly). This will turn into the play button, which you can click to resume play. You can also press the space bar on your keyboard to pause and play.

    The pause symbol will temporarily stop playback. Resume by clicking the same button, which is now a play symbol
     

  • To skip your playback ten seconds ahead, click the +10 symbol near the bottom right. You can also press the -10 symbol near the bottom left to skip your program back ten seconds (in case you missed something). Use the seek bar in between these two icons to skip to a specific point in the program. You would typically use this function if you are continuing playback for something that you have already partially watched.

    Use the seek bar to jump anywhere, or use the -10 icon to skip back ten seconds, or the +10 icon to skip ahead
     

  • Beside the +10 button on the bottom right is a square with three dots inside of it. This is the caption button. Click it to turn on captions; you can also adjust your caption settings, including the font size, color, and more.

    Click the caption button to turn on subtitles or adjust the caption settings
     

  • The final control in the video player is the full screen button on the very bottom right, which looks like 4 arrows pointing inward. Click on this to make your video take up your device's entire screen, and click it again to return the video player to a normal size. You can also press the "Escape" key on your keyboard to exit full screen mode.

    Click the full screen button to change from a small screen to full screen

How to change your HBO Now settings, profile, or account

To change your HBO Now settings, begin by clicking on your name in the top right corner of any window.

Click on your name at the top to change any of your settings

From this screen, you can access any of your HBO Now settings and preferences, and update your account information. It is also how you sign out of HBO Now. Click on any of the selections on the right side to cycle through your pages, choosing from Profile, Notifications, Billing Information, Parental Controls, or Sign Out. Click the white X at any time to close this menu. Below is a breakdown of each of these selections.

From this screen, you can change your profile, notifications, billing information, parental controls, or to sign out

Profile

Click the blue Edit Profile button to change any aspects of your profile, including your name, email address, password, ZIP Code, or to add a phone number. You will need to sign in again to make any of these changes. Simply make the changes, and click Save Changes to finish.

Edit any aspect of your profile and click Save Changes

Notifications

Under Notifications, you can click the check box that says “Yes, I want to receive offers and updates” to mark or unmark it. By default, this is marked, so if you would like to prevent HBO Now from sending you emails, make sure to uncheck the box.

Billing Information

Under Billing Information, HBO Now will give you a quick summary of your current account, letting you know how long you have paid your subscription for, and what your current rate is. Click on Manage Your Subscription to alter the details through the provider you signed up with (most likely youre device's app store).

Click manage your subscription to see details about or delete your HBO Now account

Parental Controls

Here you can modify or enable parental controls on your HBO Now Account. Select a rating for movies and TV shows from the two drop down menus, and enter a 4-digit PIN number to lock the account. Click Enable Parental Controls when you are finished.

Manage the parental controls by selecting maximum allowed ratings and clicking Enable Parental Controls

Note that once you enable the parental controls, you cannot disable them. You can however change the Movie ratings to R, and the TV ratings to MA, which removed the restrictions on the account.

Sign Out

To Sign Out of your HBO Now Account, select Sign Out from the far right menu. That’s all you need to do!

Click Sign out to sign out of your HBO Now account

 

Now that you know how to use HBO Now on your computer, why not give it a try on your compatible device? Check out our next tutorial to see how HBO Now functions on other devices, including pictures of how to use it on your mobile device.


How to Sign Up for HBO Now

If you’ve read our review of HBO Now and decided you would like to set up an account, check out our detailed list of instructions below for the step-by-step process on how to do this. We’ll be doing this on an Android phone and Windows computer, but the process should be essentially the same no matter which device you are using.

To Sign up for HBO Now

1. Choose your device and open the app store

To sign up for HBO Now, you must have a compatible device from which to download the app. Though you can stream from HBONow.com after you have signed up, you cannot actually sign up for HBO Now on your desktop computer. Begin by selecting your device, and opening the app store. For a list of devices compatible with HBO Now, scroll to the bottom of this tutorial.

Open your chosen app store

2. Search for HBO Now and download it

Type “HBO Now” into your search bar and select the HBO Now app, which should be the first one to appear. Tap Install, and wait for the app to download on your device. Agree to any permissions you need to in order to use the app.

Search for HBO Now in your app store

3. Open HBO Now and choose to register or start the one-month free trial

Open your newly installed app by tapping Open after the download is complete, or finding the new HBO Now icon on your device’s home page. The HBO Now app may present you with a few options. On a screen that asks you to sign in, select Register Here to open a new account. You may also be offered the option of a one-month free trial, in which case you can select Start Your Free Trial. Why not use HBO Now for free for a month?

4. Enter your information and click “Register for HBO Now”

Tap inside each of the available boxes to type in your First Name, Last Name, Email Address, and choose and confirm a Password. Add your ZIP Code, and then tap the box to agree to the Terms and Conditions and the Privacy Policy. Click the blue Register for HBO Now button to register your account.

Enter your information and click Register for HBO Now

5. Choose a payment plan and subscribe to HBO Now

On this screen, you will be presented with some options about how you will pay for your HBO Now subscription. Click Continue to choose either Paypal, or a credit card as a payment option. Fill out your credit card information or sign into your Paypal account to continue.  

You can then click Subscribe to verify the details of your payment plan. You will get a confirmation screen that your payment was successful, Note, if you are signing up for the free trial, your account will not be charged until your month is over. You can cancel the free trial at any time.You will be asked to choose a notification preference, so you can select from these options based on your own preferences.

Choose a payment plan and click Subscribe

6. Click “Start Watching” to begin streaming HBO content.

You will be taken to the HBO Now main screen, where you can select the blue Start Watching button. Here you will be taken to a screen where you can start searching for that HBO content to watch!

Click Start Watching to begin browsing HBO Now's library

Compatible HBO Now Devices

Review the list below to see if your device is compatible with HBO Now:

  • Amazon Kindle Fire Tablets (3rd generation or later)
  • Amazon Fire TV and Fire TV stick
  • Android Phones and Android Tablets (Android 4.2 or later)
  • Android TV
  • Apple TV
  • iPhone, iPad, or iPod Touch (iOS 8.0 or later)
  • Playstation (3 or later)
  • Roku (2nd generation or later)
  • Samsung Smart TV
  • Xbox 360 or Xbox One

After you have subscribed to HBO Now through one of these providers, you can use HBO Now on your computer so long as it has Windows Vista or later (or if you’re an Apple user, Mac OS 10.6 or later). You can use Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, or Apple Safari as your web browser to stream from HBONow.com.

 

That's it!  You're all set to use HBO Now! To get started streaming HBO content, visit our next tutorial on how to use HBO Now on a computer. If you want to use your compatible device, jump over to our tutorial on using HBO Now on a compatible device (here).