How to Save with Expedia’s “Best Price Guarantee”

If you’ve been using Expedia.com for booking travel online, you might have noticed that they strive to give you the lowest price possible for your bookings. Because Expedia searches for the lowest prices, they want you to feel sure that by visiting the Expedia website, you’re getting the best deal – so sure in fact that you don’t even need to look at other websites! Expedia can get you feeling this comfortable about their prices with their “Best Price Guarantee.”

How Expedia’s Best Price Guarantee works

Expedia’s Best Price Guarantee: if you find a better deal on the same package or accommodation within 24 hours of booking it on Expedia, you can let them know, and they will give you a complete refund. You'll also receive a $50 voucher to use towards a future booking on Expedia!

Sounds great, right? Well, like most guarantees, there is a lot of fine print to read and a lot of hoops to jump through. For starters:

  • You have to have booked and paid in full for your accommodations with an account on Expedia.
  • You have to finish and submit your claim within 24 hours after your booking is confirmed.
  • The better deal has to come from an English-language website with prices in U.S. dollars.
  • The dates, times, terms, and conditions of your accommodations have to be the same as they are with your booking on Expedia.

You can read more by clicking Best Price Guarantee pretty much anywhere you see it on the website.

Expedia Best Price Guarantee buttons

When you get to that page, you can click Best Price Guarantee Application to start your claim.

Application for Expedia Best Price Guarantee

Tips for getting Expedia's Best Price Guarantee

1. Don't wait to start look for better deals on other travel websites.

You only have 24 hours after you complete your booking on Expedia to file a claim towards their Best Price Guarantee, and it must be complete and submitted. If you wait any longer than that, you're stuck with that price, and cannot apply for the refund. If you need to learn about some websites where you might find better deals on travel, check out our article on the best websites like Expedia here.

2. Read the fine print of your Expedia booking, and of the booking on the competitor website. 

Yeah, we know you don’t like to do it – but there are certain rules in the fine print that might give you trouble if you're not careful. A major one is that the better deal you find has to be publicly accessible; it can't come from an email or phone-in, and it can't be the result of some other incentive, such as a membership/corporate discount, coupon, or rewards program.

3. Double-check the itineraries and travel information, and keep them handy for your claim.

You're going to need both your Expedia itinerary and the itinerary from the better deal for two reasons:

The first is that Expedia will need some information from both in order to process your claim. 
The second reason is that you will need to make sure that the dates, times, terms, conditions, etc. on both itineraries match. Expedia won't give you a refund if the better deal contains or excludes something that your Expedia trip doesn't.

4. Don't cancel your trip, even after receiving the refund.

Unless there's some kind of emergency that makes it impossible, go on your trip the way you booked it anyway. If you change or cancel your trip, you might still be eligible for the refund, but you definitely won't get the travel voucher.

Other Expedia Guarantees

Protect Your Trip

This is basically Expedia's version of travel insurance. You are given options such as medical coverage, rental car insurance, baggage damage compensation, emergency trip cancellation, and more.

Hurricane Promise

Some of the most popular vacation destinations are also danger zones in terms of severe weather conditions, such as hurricanes. If the local authorities issue a hurricane watch or warning for the time in which you'll be taking your trip, Expedia will help you re-book your trip without getting hit by any extra fees… or gale force winds.

No Expedia Fees

Expedia works on straight commission with its travel service partners. That means it won't charge you extra fees for booking, changing, or cancelling most accommodations (except a few that are part of vacation packages). Note that Expedia's travel service partners may charge their own extra fees, but at least Expedia won't nickel-and-dime you this way.

 

That’s all we know about Expedia’s Best Price Guarantee, and we hope it helps you save some money when you book with Expedia! If the guarantee makes you more confident about using Expedia, check out our course page tutorials on how to book flights, hotels, car rentals, or vacations, and more!


A Review of Expedia

Is Expedia right for your travel needs? It might be, as long as you know its advantages and limitations, and make sure that your bases are covered before and after you book. In other words, know that making things easy and economical with Expedia requires a bit of preparation and vigilance on your part.

Pros

  • Book what you need, all in one place — You can mix and match services easily. This means that can book each part of your trip separately without having to go to a different company each time, so you can make things easy AND get a good deal!

  • It's like your own personal travel agent — If you make an account on the website, it can save all of your necessary travel and billing information, so you won't have to repeatedly fill out the same forms every time you want to go on a trip. This makes booking a lot faster.  Plus, Expedia learns from your searches, so if you repeatedly go to the same place, you can quickly find the best rates.

  • Savings for the savvy traveller — In addition to the already-good deals you're getting, you can also take advantage of Expedia's own rewards program to get further discounts on your travel arrangements. Great for frequent flyers!

Cons

  • It's just a middleman — Expedia has little to no control over what its partner services do. That means that even if you get a good deal on Expedia, you may still be charged extra fees by a hotel, airline, or cruise line.  Plus, partner service policies may end up overriding things that you asked for on Expedia, like getting seats on an airplane together with your family. Double-check your arrangements with the partner services before you leave; Expedia even tells you to do so.

  • Act quickly if there's a change of plans — If you need to change or cancel a part of your trip, you have a limited amount of time to do so — usually 24 hours — to avoid being charged money or to be eligible for a refund.

  • Customer disservice? — Many people complain that Expedia's customer service is very difficult to deal with, and that you have to be very persistent with them, taking any complaints you have as high up the chain of authority as you can, perhaps even to an independent third party.

The Bottom Line: 7/10

Expedia is an easy and convenient way to book travel accommodations and packages. They have deals on a wide variety of services, and their rewards program lets you get even better deals. Plus, you can mix and match services, so you can keep things economical while keeping them simple, too.

The key thing to remember about Expedia, however, is that it's a middleman between you and the companies that actually provide the travel services. That means these companies have the final say on the terms and conditions of your trip, and Expedia won't always be so helpful in fixing any problem that you might have. So it never hurts to double-check your arrangements with those companies so that you can try to fix any problems before you leave on your trip.


Is Expedia Safe, Legit, and Reliable for Booking Travel?

Now that you know a little bit about what Expedia is and how it works, you’re probably wondering if it is a safe website to book travel on. All booking websites have ways they protect their users, but they all also have safety concerns. In this article, we’ll explore the potential pitfalls specific to Expedia, so you can stay safe if you use it to book travel.

Is Expedia safe?

Expedia.com is one of the safest websites to book travel accommodations on.  It is well-established, with thousands of users booking accommodations every day. It uses a secure server to store user information (including billing details), so users can book accommodations without the worry of exposing private information.

Is Expedia reliable?

Expedia is a reliable booking website, as it is partnered with many respected travel accommodation companies. This gives you tons of options, so you can usually find accommodations that work for you. Expedia also offers a “Best Price Guarantee,” travel insurance plans, and a lenient cancellation policy.

Is Expedia legit?

Expedia is a legitimate travel accommodation booking website that takes user satisfaction very seriously. They offer low prices and quick reservations on accommodations. You can also cancel your bookings (most likely) without incurring charges, and your reservations are guaranteed by Expedia. If you ever have an issue, you can always contact their customer support team.

4 safety tips for booking travel with Expedia

1. Read reviews and do as much research as you can about your accommodations.

There are many resources out there for finding information about travel accommodations, including reviews of the specific companies you want to book with. One great resource for this is TripAdvisor.com, which has hundreds of thousands of reviews on accommodations from travelers all over the world! By researching the companies that are managing your accommodations, you can learn a lot about what you’re getting, especially from people who have recently tried them.  This can help you better decide if the price you’re seeing is worth what you’re getting out of it.

2. Carefully verify all details of your reservation prior to booking.

Before confirming your booking, make sure you’ve reviewed every detail of your booking, including the terms and conditions and fine print. Though this can be daunting, it’s important to understand all these details before paying. Once you pay, it can sometimes be difficult to back out of a reservation, and you may incur some fees. You also want to understand what you’re getting with your booking beforehand, so you don’t get surprised by unexpected charges.

3. Never respond to suspicious emails, or to users claiming to be from Expedia.

Though it is a legitimate website, sometimes people attempt to run fraudulent scams by claiming to be from Expedia and requesting information from you. If you receive any suspicious-looking emails from people claiming to be from Expedia, you may want to tread carefully.

If someone is requesting personal or financial information from you outside of an Expedia booking form, you may want to contact its customer service team and see why they are requesting the information. If Expedia tells you that they aren’t requesting your information, or at least not in that manner, then it’s likely you are dealing with a scammer, and you should cut off contact with them.

4. Keep proof of your booking in a safe place, and take it with you when you travel.

Once you do reserve a booking with Expedia, you’re going to want to print out your travel documents and make sure to take them with you on your trip. This will ensure that you have confirmation of anything you may have paid for, which should eliminate any potential issues when you arrive at your destination.

That’s our rundown of Expedia safety! If you’re ready to jump right in, go to our Expedia course page to check out some of our step-by-step tutorials on how to book accommodations, including flights, hotels, vacation packages, and car rentals. We can even help you save some money with our tutorials on “Expedia Unpublished Rates” and finding and using coupons to save even more money!


What Expedia Is and How to Get Unbelievable Travel Deals

Once travel accommodations companies realized the potential of the Internet for booking their services, it didn’t take long for them to create their own websites for that exact purpose. Though this made booking travel accommodations more convenient, there was still a problem with it; prospective travelers still had to sift through millions of listings for hotels, cruises, flights, and rental cars across hundreds of different websites to find the best deals or even just put a complete vacation package together.

Some companies saw this problem as an opportunity, realizing that they could make a business out of advertising and facilitating the booking of travel accommodations from multiple companies all in one place.  Many websites geared toward this purpose exist today, all which offer their own unique take on booking travel accommodations. Some offer last-minute deals, while others rent out people’s personal properties…how do you choose which one is right for you?

There are many websites out there for booking (and getting great deals on) travel accommodations, but one of the most popular and well-established ones is Expedia.com.

What is Expedia?

Expedia is a popular website for booking travel accommodations. It aims to provide the lowest prices for any booking, which is backed up with the “Best Price Guarantee.” You can search for hotels, cars, flights, or packages based on your travel requirements, and sort through accommodations that meet your needs.

How does Expedia work?

When you visit the Expedia website, you start by entering information about what type of travel accommodations you are looking for. Indicate if you are looking to book a flight, hotel, car rental, or vacation package, and then enter specifications such as where you’re travelling from and to, when you want to travel, and how many people will be travelling.

Expedia.com home page

From there, you can filter available accommodations using various criteria until you find the perfect accommodations for you!  Then you can click on any venue to see more details, and when you find the accommodation(s) you're looking for, simply click Select to start the booking process.

Filter Expedia.com search results

5 reasons to use Expedia to book travel

1. Expedia saves you money.

Since they are connected to so many companies that provide the same types of services, these companies will be competing for your business.  That means you can sometimes score great discounts, especially when these services are under-booked!

2. Expedia is convenient, and saves you time.

Expedia has connections with many of the world's most popular airlines, hotel chains, rental car companies, and cruise lines.  That means you don't have to go running around to all of these separate places to put the pieces of your trip together.  With Expedia, you can set up all of your accommodations in one spot, right from the comfort of your own home!

3. If you find a better price elsewhere, their “Best Price Guarantee” will beat it!

Expedia's "Best Price Guarantee" makes sure that you're getting the best deal on your booking.  If you find a better booking of the exact same item on another website within 24 hours of making arrangements, let them know.  You'll get a full refund, and maybe even a free travel voucher!

4. You can cancel your accommodations without fear.

In many cases, a booking you make on Expedia can be cancelled prior to your trip.  If you do cancel, you will often be entitled to a partial or full refund. This means that you can book a great accommodations deal when you see it without worrying about losing money if you need to cancel. To learn more about how this works and what you’re may be entitled to, check out our article on Expedia’s cancellation policy.

5. Expedia offers travel insurance for anything that happens before, during, or after the trip.

Expedia offers optional insurance when booking your accommodations, so you can get a refund on the cost of your trip if there circumstances out of your control affect your trip. They offer insurance for things such as cancelled flights, lost baggage, illness, family emergency, bad weather, and more. 

What can I book on Expedia?

Flights

Choose to fly one-way, round-trip, or to multiple destinations. Choose the specific airports that you want to fly to or from, the airlines that you want to fly with, and what class of seat you want. In an upcoming tutorial, we'll teach you how to book flights on Expedia, with step-by-step instructions.

Hotels

Find hotels near where you're headed on your next trip. You can search for them based on how popular they are, how highly they're rated, or what amenities they have. Or, if you have a specific hotel that you like, you can search for it by name. 

Car rentals

Need some wheels at your next destination? Pick the rental company you want, the type of car you want, where you're going to pick up and drop off your car, and how long you'll need it. 

Cruises

Plan your dream nautical adventure. Pick your cruise line, where you want to leave from and go to, how long you want to be at sea, what type of cabin you want, and more. 

Vacation packages

Don't want to book your travel accommodations separately? Pick whether you need a flight, hotel, and/or car rental, and let Expedia find packages that give you everything you need at once. Booking vacation package can be a complex process, so be sure to check out our tutorial on booking Expedia vacation packages for some tips!

Is Expedia a safe, legit, and reliable booking website?

Expedia is safe to use for booking travel accommodations, as they protect your personal and financial information with secure, encrypted servers. Expedia is also a well-established website that has booked millions of accommodations since its inception, so you can trust that it's legitimate and reliable. It is also reliable because of its travel insurance options and cancellation policy. 

The history of Expedia, and why it’s so popular for booking travel

Started in 2001 by Richard Barton and Lloyd Frink as a subsidiary of Microsoft, Expedia has grown into one of the most popular online travel accommodation booking agencies. Since it began, Expedia has acquired over a dozen popular travel websites, making it one of the largest travel-related business networks in the world.  It makes billions of dollars in revenue from booking accommodations each year.

Expedia is so popular for booking travel accommodations because you can get everything in one place: flights, hotels, car rentals, cruises, and vacation packages.  There’s something for everyone, and you just pick what you need.  Expedia also has a “Best Price Guarantee” that lets you get a refund on your accommodations booking if, within 24 hours of booking, you find a lower price for your exact same accommodations somewhere else.

The pros and cons of Expedia

Expedia is one of the most established and used travel accommodations booking websites for a reason: it can save you a lot of money. Expedia’s “Best Price Guarantee,” flexible cancellation policy, and travel insurance options are all huge incentives. The company also has a rewards program if you create an account, so you can get even better deals!

However, Expedia has little control over what its partner websites will do, so you could incur fees on some of your bookings that may not be from Expedia, but are from its partnered websites (even though Expedia itself doesn't charge booking fees). In addition, its cancellation policy may be good, but you still only have 24 hours to cancel a booking without being charged (in most cases).

Expedia competitors

Expedia may be one of the most popular travel accommodations booking websites around, but it still has its fair share of direct competitors, all with their own unique attributes to offer you. One of the biggest Expedia competitors is Priceline, which allows you to “Name Your Own Price” for some accommodations that you book. Another popular website like Expedia is Orbitz, which has an amazing rewards program that gives you money off of future bookings when you use it repeatedly.

To learn more about these Expedia alternatives and many others, check out this detailed tutorial

 

That’s our basic rundown of Expedia. We go into a lot more detail in the rest of our Expedia course, and break down individual aspects of the website such as how to book flights, hotels, car rentals, vacations, and cruises. We can also give you some tips for using Expedia safely in our next article.