How to Sell Tickets on StubHub

Okay, so we’ve shown you how to buy tickets on StubHub for an event that you want to go to.  But what if you get tickets to an event — say, as a prize or a gift — and you can’t make it to the event (or just don’t want to go)?  Assuming that you don’t have any close friends whom you know would like to attend the event, here’s how to turn those unwanted tickets into cash by selling them on StubHub.

Oh, and did we mention that listing tickets for sale on StubHub is absolutely free?  Because it is!  Although, do note that StubHub will take a commission off of your ticket sale; that’s how they make money.

To sell tickets on StubHub:

1. Create a StubHub account (if you haven’t already) and log into it.

If you don’t already have a StubHub account, or need to remember how to log into one, see steps 1 and 2 (respectively) in this this tutorial.

2. Search for an event that you want to sell tickets for.

Once you’re logged into StubHub, start by clicking Sell Tickets in the menu across the top.

Button to sell tickets on StubHub

A search box will appear labelled “Search for Events”.  Click in it and type in the name of the event, musician/band, comedian, sports team, etc. that you have tickets for, and then click the magnifying glass icon (or one of the suggestions that appears in the drop-down box).

Search for StubHub events to sell tickets for

3. Select the date and type of tickets that you wish to sell.

Depending on the event, you can sell Event tickets, Parking Passes for an event, or both.  Click the respective tab at the top to make your choice.  Then, click the check boxes next to the events that you wish to sell tickets for.  In some cases, you can click the “Select All” box at the top to list tickets for all events.  When you’ve selected all of the events that you wish to list tickets for, click Start Listing.

Select StubHub events to sell tickets for

(NOTE: You will have to repeat the instructions in the proceeding steps for each separate event that you list tickets for.)

4. List the details for your tickets.

The tickets that we have decided to list for sale here permit entry by having their bar codes scanned, so click in the boxes under “Enter Bar Code” and type in the bar code numbers for each ticket that you wish to sell (click More Bar Code if you need more spaces to enter ticket information).

Enter StubHub ticket bar code numbers

When you’re done entering the bar codes for your tickets, click the right arrow on the meter at the bottom of the screen.

Continue the ticket selling process on StubHub

Next, you will have to input seating details for each ticket.  Click in the boxes highlighted in the screenshot below and type in the quantity of tickets that you are selling for the event, as well as where in the venue they are located (which may differ depending on the venue).  Then click the right arrow on the meter at the bottom of the page again.

Enter StubHub ticket venue seating info

Next, you will have to choose in what allotments to sell your tickets, as well as list any other features.  You can choose to sell your tickets:

  • in any allotments, as long as you aren’t left with just one unsold ticket
  • in an allotment size of your choosing (click the box beside the option and type in a number)
  • all at once, in a single order

Click the button beside your choice.  Note that some options may not be available depending on how many tickets you are selling.

You can also click the check boxes below here to list features of your tickets that will make them easier to find, such as if they include aisle seats or are in a private box.  When you’re done, click the right arrow on the meter at the bottom of the page again.

Choose the allotments in which to sell your StubHub tickets

Finally, you can add any additional information about the tickets that you think will be of use in helping a buyer make their decision, such as relative location in the venue, accessibility, included amenities, and so on.  Click either the Disclosures or Comments tab and click the check boxes beside elements that apply to the tickets that you’re selling.  (NOTE: elements in the Disclosures section marked with a “*” must be selected).

If you don’t have anything else that you’d like to disclose about your tickets, click the check box beside “None” at the bottom of the table.  (Note that you might be charged extra fees or have a sale revoked if you significantly misrepresent your tickets, either by adding false information about them or failing to disclose pertinent information about them.)

When you’re ready to move on, click the right arrow on the meter at the bottom of the page again.

Add disclosures or comments to StubHub tickets

5. Set the prices for your tickets.

Click in the box labelled “Set Your Price” and type in the price that you wish to charge for each individual ticket you are selling for that event.  Under “Pricing Info”, you can see how other people have priced tickets on StubHub for the area of the venue that you’re selling tickets for.  If you click Help Me Price, a window will pop up with even more detailed information on the pricing and location of all tickets being listed for this event on StubHub.  (Click Cancel at the bottom of this window to go back.)

Once you’ve set the price for your ticket(s), StubHub will show you how much money you will get if your tickets sell (after they take off a commission).  Click the right arrow on the meter at the bottom of the page to continue.

Set the prices for your StubHub tickets

6. Tell StubHub how you want to get paid.

You have three choices of what to do with the money you get from selling your tickets on StubHub.

  • If you have a PayPal account, click the button beside “Pay Me by PayPal”, and then click in the box beside it and type in the email address associated with your PayPal account.
  • If you don’t have a PayPal account, click the button beside “Send a Check”, and then click the menu beside it and select to make the cheque out to yourself or your company.  Then click Add Details and click in the boxes and menus that appear to enter your first name, last name, company (optional if the check will be made out to you), street address, unit address (optional), city, country, state/province/territory, mailing code, phone number, and phone number extension (if applicable).  Then click Done.
  • You can also donate the proceeds from selling your StubHub tickets to charity, if you wish.  Click the button beside “Donation”, and then click the drop-down menu that appears and select a charity that StubHub is partnered with.

Select how StubHub will pay you for your tickets

You must also enter your billing information, in case there is a problem with a sale and StubHub needs to mediate a transaction.  Click the “+” icon to add new billing information, click the pencil icon to edit the currently selected billing profile, or click the drop-down menu to select a different billing profile (if you have more than one on hand).

When you’ve selected the options that you want, click the right arrow on the meter at the bottom of the page to move on.

7. Review and publish your listings.

StubHub will show you the details of the ticket(s) that you’re listing, how much you’re charging (and earning) per ticket, and how you will be paid if your tickets sell.  Click the pencil icon beside any of these elements to go back and change them.

StubHub will also show you when this listing will expire from StubHub.  If you click inside the date box, a calendar window will pop up, and you can click on a different date to select it as the new expiry date.

If you need to go back and change anything, click the left arrow on the meter at the bottom of the page.  Or, if everything looks good, click List Tickets instead.

List your tickets for sale on StubHub

 

If your tickets sell, you will receive an email from StubHub with instructions on how to get your tickets to the buyer.  Other than that, we’ve covered everything that you need to know in order to sell tickets on StubHub!


How to Buy Tickets on StubHub

We’ve explained what StubHub is and how it works, given you some safety advice for using it, and reviewed its strong and weak points.  Now, it’s time to learn how to actually use the website!  We’ll start with what most people will probably be using StubHub for: buying tickets.  We’ll cover everything you need to take care of in order to do that, including creating an account, searching for an event, picking your seating arrangements, and checking out with your payment details.

To buy tickets on StubHub:

1. Register for a StubHub account.

Before you buy (or sell) tickets on StubHub, you’re going to need an account first.  You can set one up by going to www.stubhub.com in your web browser, moving your mouse cursor over Sign In, and clicking My Hub.

Signing into StubHub

At the bottom of the window that pops up, click Sign Up beside “New to StubHub?”

Button to sign up for StubHub

The window will change to a sign-in form.  Click in each of the text boxes and type in, respectively:

  • your first name
  • your last name
  • your email address
  • a password to protect your account with

You can also click the check boxes here to mark or unmark them, and decide whether or not you want to receive emails from StubHub about upcoming events in your area, or receive rewards credit for purchasing tickets on StubHub that can be used towards future purchases (details can be found here).

When you’re done filling out the form, click Sign Up.  That’s it!  You’re all set!

The sign up form for StubHub

2. Sign into your account on StubHub.

If you need to get back into your account on StubHub after leaving, simply return to www.stubhub.com, move your mouse cursor over Sign In, and click My Hub again.

Signing back into StubHub

When the sign-in window appears again, click in the box labelled “Email” and type in the email address that you used to sign up for StubHub.  Then, click in the box labelled “Password” and type in the password that you picked to protect your StubHub account.  Then click Sign In.

The StubHub sign in form

3. Search for the event that you want to attend.

Move your mouse cursor over Find Events in the menu across the top.  You can filter the type of events you see by Sports, Concerts, or Theatre & Comedy.  Or, you can click Top Events to see upcoming events in your area that are projected to be popular.

Select a StubHub event category

You can click in the box labelled “Search for Team or Artist” and type in the name of an event, musician/band, sports team, comedian, etc. and then click the magnifying glass icon (or one of the suggestions that appears) to see all available event dates for it.

Below that, you can click the menu beside “Showing Events For” to view upcoming events for All Dates, Today, Tomorrow, This Week, This Weekend, This Month, or Next Month.  You can also click the menu beside “Happening Near” and type in a city or town near you, and then select one of the suggestions that appears.  This will display events being held in your area.

Click on an event’s details to continue.

Search for and select a StubHub event

4. Select your seats for the event.

On the seat selection page, you can click one of the coloured areas of the venue map to narrow down your ticket options by section.

View available venue seats on StubHub

You can also click How Many Seats? (it says All Tickets here) to filter your results by the number of tickets being sold at once, or click one of the options below it to sort available options by Lowest Price, Best Value (price vs. popularity and event visibility), or Best Seats (based on event visibility).

You can click the slider icon for even more options.  You can click and drag the buttons on a price scale to filter your results by a minimum and/or maximum price, or click the check box here to show prices with fees and taxes included.  You can also click Delivery for options for filtering available tickets based on how they will be delivered to you (“Instant Download” is probably the safest), or click Seat Features for options for filtering tickets based on accessibility, possibly obstructed viewing, inclusion of parking passes, and so on.

Click on a ticket package from the list to select it and see more details.  If these are the tickets that you want, click Checkout.

Select a ticket package on StubHub

5. Enter your payment information, and confirm your purchase.

If you haven’t bought (or sold) any tickets on StubHub before, you will have to input your payment information.  Start by clicking Add Payment below your order total.

Adding a payment option to StubHub

You will now have to enter your billing details.  If you have a PayPal account, you can click PayPal and log into your account, and use your payment details from there.  Otherwise, if you want to pay by credit card, click in each of the boxes highlighted in the screenshot below and type in or select:

  • your credit card number
  • the month that your credit card expires
  • the year that your credit card expires
  • your credit card’s security code

When you’ve filled in all of the necessary information, click Continue.

Adding your billing details on StubHub

Next, you will have to add a billing address.  Click in each of the boxes highlighted in the screenshot below and type in or select:

  • your first name
  • your last name
  • your street address
  • your unit address (optional)
  • the city in which you live
  • the state/province/territory in which you live
  • the country in which you live
  • your area’s mailing code
  • your phone number

(NOTE: Not all sections may display at once.  They will as you fill them out.)

When you’re done entering your information, click Save.

Adding your billing address on StubHub

Once your payment information has been entered, you can click Manage Fancodes and Gift Codes if you’d like to use any credit that you’ve earned or been given on StubHub towards this purchase (just click in the text box that appears, type in your code, and then click Apply).  Otherwise, click Buy Now to purchase your tickets.

Confirming your StubHub ticket purchase

6. Get your tickets by waiting for them and/or printing them out.

Depending on the delivery method that the ticket seller specified, you may receive your tickets by courier service, by email, or directly on the StubHub website.  To check when (and how) StubHub expects that you’ll get your tickets, move your mouse cursor over My Tickets, and click Orders.

Check the status of your StubHub tickets

If the seller has made your tickets available for instant download, look for the Instant Download button beside your order, and click it to get your tickets and print them out!  If this button doesn’t appear, you may need to print out your tickets from an email that you receive, or just wait for them to show up in the mail.

 

That’s pretty much everything there is to buying tickets on StubHub!  Next, we’ll look at how to use StubHub to sell tickets that you don’t need or can’t use.